Software for service businesses
Keep work moving.
Handlark is software that gives every job a clear next step. It connects the enquiry, the quote, the booked job, the invoice and the payment in one record.
The core product runs without any email or payment service connected.
Who it is for
For any business that does work for customers
If you quote, do the work and get paid, Handlark fits. It is not built around one trade. You pick a starting category when you set up, and the workflow is the same for every business.
Starting categories include
- Cleaning
- Maintenance
- Repair
- Consultancy
- Creative services
- Anything else you do for customers
These are setup examples, not limits.
Sell products alongside your services? Add goods to a quote or invoice as line items with a quantity and a price. Handlark does not track stock or run an online shop.
The gaps
Work slips through the gaps
Enquiries sit in an inbox. Quotes live in a document. Jobs live in a calendar. Invoices live somewhere else. Every handover is a place for something to go missing.
Unanswered enquiries
A request arrives and nobody knows it is still waiting for a reply.
Quotes nobody chases
A quote goes out, the customer goes quiet, and it is forgotten.
Finished but not invoiced
The work is done. The invoice is not. The money waits.
Overdue and unnoticed
An unpaid invoice stays unpaid until someone happens to look.
Handlark keeps every step in one chain and shows you what needs you next.
The workflow
One job, one connected record
Each step hands its details to the next, so nothing is lost between them. Here is the whole chain.
Step 1: Enquiry
A request comes in. You see who asked, what they want and whether you have replied.
Step 2: Customer
Their details are saved once. Everything you do for them is kept in one place.
Step 3: Quote
Build a quote from the services and goods you have saved. Handlark calculates the totals and tax.
Step 4: Approval
Your customer opens a private link and accepts or declines. You see the answer straight away.
Step 5: Job
An accepted quote becomes one job. Give it a date and someone to do it.
Step 6: Completed work
Tick off the checklist and mark the job complete.
Step 7: Invoice
Create an invoice from the finished job. Once issued, it is locked, so the record stays reliable.
Step 8: Payment
Record payments as they arrive, including part payments. You always see what is still owed.
Step 9: Follow-up
Anything waiting on you or your customer appears in one list, so it gets done.
Each step carries the details forward. You do not type the same thing twice.
What is in it
Everything a job needs, in the order it needs it
Nine parts of one product. Each one hands its details to the next, so you never type the same thing twice.
Overview
Start each day knowing what needs you
Your overview shows what is waiting: enquiries to answer, quotes to chase, jobs today and invoices due. Each figure opens the records behind it.
More about overview on the how it works pageEnquiries
Never lose track of a request
Record every enquiry, wherever it came from. See which ones are new, which you have answered and which became work.
More about enquiries on the how it works pageCustomers
Everything about a customer in one place
Each customer keeps their enquiries, quotes, jobs, invoices, payments and messages together, in the order they happened.
More about customers on the how it works pageQuotes
Send a clear quote, get a clear answer
Build quotes from what you sell. Handlark works out discounts and tax, and your customer accepts or declines from a private link.
More about quotes on the how it works pageJobs
From yes to done
An accepted quote becomes a job. Schedule it, assign it, add a checklist and track it through to completion.
More about jobs on the how it works pageCalendar
See the week at a glance
Scheduled jobs sit on a calendar in your business's time zone. Spot clashes before they become a problem.
More about calendar on the how it works pageInvoices
Bill accurately, correct honestly
Create an invoice from a finished job. Once issued, it is locked. If something changes, void it or issue a credit note, and the history stays intact.
More about invoices on the how it works pageFollow-up
Chase what matters, in one list
Enquiries waiting for a reply, quotes waiting for a decision, jobs coming up and unpaid invoices all appear in one list.
More about follow-up on the how it works pageReports
Numbers you can check
Simple reports on conversion, acceptance, completed work, invoiced totals, money collected and unpaid invoices by age. Each one states exactly how it is counted.
More about reports on the how it works page
New software, firm rules
Handlark has not launched yet. This page has no customer logos, reviews or results because there are no customers to quote. What it can show you is how the software behaves and the rules it keeps.
What it enforces
What Handlark will not let go wrong
Issued invoices stay as issued
Once issued, an invoice is a locked snapshot. Corrections go through a void or a credit note, and both stay in the history.
Totals are worked out on the server
Discounts, tax and totals are calculated by Handlark, never taken from what a browser sends. Money is stored in whole minor units, such as pence.
One business never sees another's records
Every record belongs to one business, and the database enforces it. Access comes from your membership of that business, not from anything a browser claims.
One accepted quote makes one job
If a customer, or two people, press accept at the same moment, you still get a single job.
Roles are enforced, not just hidden
Owner, Manager, Team member and Viewer. The server refuses what a role may not do, even if someone bypasses the screen.
How it runs
Three stages, nine steps
Every job moves through the same three stages.
Stage 1
Win the work
Capture the request, save the customer once, send a quote and get a clear yes or no.
- Enquiry
- Customer
- Quote
- Approval
Stage 2
Do the work
Book the job, assign it, work through the checklist and mark it complete.
- Job
- Completed work
Stage 3
Get paid, then look back
Invoice, record payments and follow up what is outstanding. Reports then show what you invoiced and what you collected.
- Invoice
- Payment
- Follow-up
Not results — facts
Facts you can check
There are no customer results to show yet, so here is what the software does. You can test each of these once you have an account.
- 9
- connected steps, from enquiry to follow-up
- 1
- job created per accepted quote, however many people accept at once
- 0
- edits to an issued invoice. Corrections are recorded, not overwritten
- 2
- separate money figures: invoiced and collected
- 0
- email, payment or AI services needed to start
Connections
Works on its own. Connect a service when you have one.
Handlark needs no outside service to run your business. Email and online payments are optional. Each only works once you connect it, and until then Handlark says so on screen.
Email
Optional connectionConnect an email service to send quotes, invoices and reminders. Until then, messages are saved as drafts and you send them yourself.
Online payments
Optional connectionConnect a payment service so customers can pay online. Until then, you record payments by hand as money arrives.
Calendar
Built inHandlark has its own calendar for scheduled jobs.
CSV import and export
Built inBring in a customer list, with a preview before anything is saved. Export your records, based on what your role can see.
Google or Outlook calendar sync
Not availableHandlark does not sync with them.
A customer login area
Not availableCustomers open private links to individual quotes and invoices. There is no customer portal.
No provider is named here because none is switched on yet.
Honest about what happens
- A message shows as sent only when your email service says so. If you sent it yourself, it says that.
- If email or payments are not set up, Handlark tells you plainly. It never pretends something went out.
- Invoices are locked once issued. Corrections are recorded, not overwritten.
- Handlark is not accounting software and does not file tax returns.
No AI inside
Handlark's core product does not use an AI model. Quotes, totals, reminders and reports follow ordinary rules you can read and check.
Questions
Plain answers
Who is Handlark for?
Any business that does work for customers and gets paid for it, run by an owner or a small team. Cleaning, maintenance, repair, consultancy and creative work are examples you can pick when you set up, not limits. The workflow is the same for all of them.
Is Handlark a service or software?
Software. You use it yourself to run your own enquiries, quotes, jobs and invoices. Nobody at Handlark does the work for you or sends anything on your behalf.
Can I use it if I sell products as well?
Yes, for quoting and invoicing. Goods go on a quote or invoice as line items with a quantity and a price. Handlark does not track stock, manage inventory or run an online shop.
Is Handlark live yet?
Not yet. It is pre-launch, which is why this site shows no customer stories or results. Pricing and contact details are still to be confirmed.
Do I need to connect email or payments to use it?
No. Everything works without them. Without email, Handlark saves your messages as drafts and you send them yourself. Without a payment service, you record payments by hand when money arrives. Handlark always shows which of these is the case.
Does Handlark send my quotes and invoices?
Only when you have connected an email service. Until then, it saves the message and shows it as not sent. If you send a document yourself, you can mark it as sent, and Handlark records that you did it, not that it was delivered.
Can my customers pay online?
Only once you connect a payment service. Online payments are not set up by default. Until then your invoice shows how to pay you and you record payments yourself.
Does it use AI?
No. The core product uses no AI model. It follows ordinary rules for totals, reminders and reports.
Does it sync with my calendar?
No. Handlark has its own calendar. It does not sync with Google Calendar or Outlook.
Is it accounting software?
No. Handlark helps you quote, schedule, invoice and track payments. It does not replace your accountant or bookkeeping, and it does not handle tax filing. Tax rates and labels are settings you control.
Can I change an invoice after I send it?
Not directly. An issued invoice is locked so the record stays reliable. To correct it, void it or issue a credit note. Both are kept in the history.
Does it work with more than one currency?
Yes. Each document has its own currency. Reports show each currency separately. Handlark does not convert or add them together.
Who can see my business's records?
Only people you invite to your business, and what they see depends on their role: Owner, Manager, Team member or Viewer. Other businesses on Handlark cannot see your records.
Can I take my data with me?
You can export your records to CSV, based on what your role can see.
What does it cost?
Placeholder: pricing answer. Final pricing has not been supplied
How do I contact you?
Placeholder: contact answer, including the support email address